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Help! Everyone can see my new website except me! I still see my old site!

November 15, 2022 Gabriel Website Design, WordPress, Hosting, Domain names

This happens more often that you’d think.

Your new website launched and everyone can see it, except you! WTF is going on?

Your office network may be configured to point your domain name to a specific IP address. When that happens, anyone on your local network will always see the old website while people who are not on your network will see the new website.

There’s an easy way to test this!

With your smart phone connected to your office’s WiFi network, access your website. If you’re seeing the old website, turn off your phone’s WiFi connection and try again. If you see the new website without WiFi, that indicates that your office network configuration is causing the problem!

So, how do we fix it?

This is usually a job for your IT person. They may need to change your router settings or administer your local network configuration to allow your domain name to resolve to the new server’s IP address. When that’s done, the problem should be fixed!

523 N Higgins Ave, Missoula
Rachel Van Brocklin 5 months ago
Gecko Designs is one of the best vendors I've ever hired and worked with in more than 15 years of education and advocacy communications. The work of our nonprofit organization is complex, and they have done exceptional work to help us make what we do clear to a broader external audience. Everyone we've worked with on their team has brought focus, expertise, intelligence, and fun to our work together. I look forward to many more projects with Gecko in the future!
Matt Ludin 5 months ago
Working with Gecko in managing our site (Yellowstone Forever) has been an incredibly positive experience. They have offered and implemented countless solutions and updates to our site. And provide training so that we may also implement site changes internally. They have always provided quality, professional service and in a timely manner. Couldn’t be happier.
Donald Briggs 3 months ago
Because the service we received greatly exceeded our expectations; I wish more stars could be added to this Gecko review. When our firm, Briggs Architecture, relocated to Missoula in 2016, our website and brand did not reflect the desired image. Gecko listened to us, understood our mission, and helped us breakdown what seemed to be an insurmountable problem into manageable pieces and then brought it all together creatively. Gabe, Melissa, Kate and the whole Gecko team continue to update our website and manage our Google presence. They are very professional and fun to work with and I am more than happy to refer Gecko as the best provider with whom we've worked.
Karen Poplawski 5 months ago
Melissa, Gabe and the entire Gecko team are supportive, efficient, and reliable. They are easy to reach and always approach each request with professionalism. Their partnership is highly valuable.
Erin Fitzgerald 11 months ago
We were so happy to find Gecko Designs at Yellowstone Forever when looking for a new company to take over management and design of our nonprofit website! They understood the intricacies of working with nonprofits and jumped right in to help us ensure our site was up to date. They are quick to come to the table to solutions and ideas, and bring the creative mindset we were looking for!