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Help! Everyone can see my new website except me! I still see my old site!

November 15, 2022 Gabriel Website Design, WordPress, Hosting, Domain names

This happens more often that you’d think.

Your new website launched and everyone can see it, except you! WTF is going on?

Your office network may be configured to point your domain name to a specific IP address. When that happens, anyone on your local network will always see the old website while people who are not on your network will see the new website.

There’s an easy way to test this!

With your smart phone connected to your office’s WiFi network, access your website. If you’re seeing the old website, turn off your phone’s WiFi connection and try again. If you see the new website without WiFi, that indicates that your office network configuration is causing the problem!

So, how do we fix it?

This is usually a job for your IT person. They may need to change your router settings or administer your local network configuration to allow your domain name to resolve to the new server’s IP address. When that’s done, the problem should be fixed!

523 N Higgins Ave, Missoula
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D'Shane Barnett 2 weeks ago
Gecko was selected through a competitive process to assist Missoula Public Health in our modernization and brand redesign campaign. Their staff have been immensely helpful. They've helped guide our process toward results that are stellar. We presented our updated branding to our board and they loved it--comments were "two thumbs way up", "this is exactly what we needed", and "love it!" We will definitely look forward to working with them in the future.
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ITdept MRFD a month ago
Gecko Designs quickly identified and efficiently fixed a problem we were having with our website AND pointed out some other items that needed attention. Very professional and congenial. I highly recommend them.
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Avigail Bass 2 years ago
We redesigned a very very old website with Gecko and began the process during coronavirus. Despite those challenges, the team at Gecko was very helpful and flexible. They built us a beautiful website, taking into account all our needs. The project manager Grace, was a pleasure to work with, always available to answer questions, great with communication, and very organized. They went above and beyond to make sure the end product was perfect, even if it meant putting in extra hours, or extending the project longer than anticipated. We really appreciated all they did for us and could not be happier with the results!
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Markki Johnston 11 months ago
We worked with Gecko Designs to completely revamp our website for Northern Rockies Orthopaedics. It took us over 2 years to get everything how we wanted it and all ideas for our physicians incorporated. Grace and the team at Gecko were so accommodating and patient with us. Highly recommend using them for all web design needs!
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Ryan Barba 7 months ago
We just had a project completed by Gecko Designs. We thought they were professional from the start to the end. We are extremely satisfied with our end product and would highly recommend their services.